Terms of service

TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

These terms of use (“Terms”) together with all documents referred to herein govern the relationship between you and Willbe Ltd (“we”, “us”, “our” or “Willbe”) under which our services are provided by us through our website and platform at https://mywillbe.com/ (“Willbe Platform”). These Terms incorporate our Privacy Policy, our general Terms of Service, which includes our cancellation policy and our Cookies Policy.

1. Who we are and how to contact us?

.https://mywillbe.com/ is a website operated by Willbe Ltd, a company registered in England and Wales. Our company registration number is 13996576 and our registered office is at Forma House, 40 Bowling Green Lane, London, United Kingdom, EC1R 0NE. 

To contact us, please email hello@mywill.com

By accessing and using our Willbe Platform together with any content, you confirm that you understand and accept these Terms and that you agree to comply with them. We will also require you to accept our Privacy Policy and our Terms of Service, through the use of the Willbe Platform.

If you do not agree to these Terms, you must not use or visit our Willbe Platform. We recommend that you print or download a copy of these Terms for future reference.

2. We may make changes to these Terms

We may amend these Terms from time to time. Every time you wish to use our Willbe Platform, please check these Terms to ensure you understand the Terms that apply at that time. 

3. We may make changes to the Willbe Platform

We may update and change the Willbe Platform from time to time to reflect changes to our services, products, our users' needs and our business priorities.

4. Accessing our Willbe Platform

Access to the Willbe Platform is permitted on a temporary basis and we reserve the right to withdraw or amend any access to the services we provide in the Willbe Platform. 

The Willbe Platform is made available free of charge if you visit, unless you purchase our products or subscribe to our services made available to you. We do restrict access to parts of the Willbe Platform for our registered users as opposed to general visitors.

We do not guarantee that the Willbe Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Willbe Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access Willbe Platform through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

5. You must keep your details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

You are responsible for making all arrangements necessary for you to have access to the Willbe Platform. You are responsible for ensuring that all persons who access the Willbe Platform through your internet connection are aware of these Terms and that they comply with them at all material times. 

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details above.

6. Intellectual Property Rights

Willbe is the owner or the licensee of all intellectual property rights in the Willbe Platform, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Except as expressly stated herein, these Terms do not grant you any rights to, or in, or other rights or licences in respect of our services. We are the owner or licensee of all intellectual property rights in and to the Willbe Platform and all source code, databases, functionality, software, website designs and graphics in the Willbe Platform and the trademarks published or logos all vest in Willbe. All of these works are protected by copyright laws and treaties all around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Willbe Platform for your personal use or link to Willbe Platform for your own use, and you may draw the attention of others within your organisation to content posted on our site.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of Willbe Platform in breach of these Terms of use, your right to use Willbe Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7. Do not rely on information on this website

The content on the Willbe Platform is provided for general information only.

Insofar as is permitted by law, we make no representation, warranty or guarantee that Willbe Platform will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.

Although we make reasonable efforts to update the information on Willbe Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on Willbe Platform is accurate, complete or up to date.

8. We are not responsible for websites we link to

Where our Willbe Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and we accept no liability for the content of third-party sites.

We may feature advertising on Willbe Platform.  We are not responsible for any advertising, including, but not limited to, any errors, inaccuracies or omissions. 

9. Termination

Willbe can terminate your access and use of the Willbe Platform at any time and without notice if it is deemed that you have breached these Terms or uploaded any material or done anything to the Willbe Platform, that is false, misleading or against the law, or for any other reason it determines is inappropriate.

10. Limitation Of Liability

These provisions only apply to the use of Willbe Platform. Our relationship with you will be governed by our Terms of Service.

Our liability whether you are a consumer or a business user is as follows:

• To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) the Willbe Platform, or the use of or reliance upon any content included on our site.
• To the fullest extent permissible by law, we exclude all representations, warranties and guarantees (whether express or implied) that may apply to our site or any content included on the Willbe Platform.
• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your:
• use of, or inability to use, the Willbe Platform; or
• use of or reliance on any content displayed on the Willbe Platform.
• In particular, we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

11. Prohibited Activities

You may only use the Willbe Platform for lawful purposes. You must not use the Willbe Platform in the following ways:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• for the purpose of harming or attempting to harm minors in any way;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (including spam);
• to knowingly transmit any data , send or upload any material that contains viruses, trojan horses, worms, time-bombs, spyware, adware or any other harmful programs or other similar code designed to adversely affect the operation of the computer software or hardware;
• systematically retrieve data or other content from the Willbe Platform to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from us; 
• trick, defraud or mislead us and other users, especially in an attempt to learn sensitive account information such as user passwords;
• circumvent, disable, or otherwise interfere with security-related features of the Willbe Platform, including features that prevent or restrict the use or copying of the content or enforce limitations on the use of the Willbe Platform and any content;
• disparage, tarnish or otherwise harm, in our opinion, us and/or or the Willbe Platform;
• make improper use of our support services or submit false reports of misconduct; or
• engage in unauthorised framing or linking to the Willbe Platform.

You also agree:

• not to reproduce, replicate, copy or re-sell any part of the Willbe Platform; and
• not to access without authority, interfere with or damage or disrupt any part of the Willbe Platform.

12. We are not responsible for viruses and you must not introduce them

We do not guarantee that the Willbe Platform will be secure or free from bugs or viruses and we accept no liability for any loss or damage arising from a virus or other malware that may adversely affect your software, hardware or data that occurs as a result of your use of the Willbe Platform (including the downloading of any content) or any other site referred to on the Willbe Platform.

You are responsible for configuring your information technology, computer programmes and platform to access the Willbe Platform. You should use your own virus protection software.

You must not misuse the Willbe Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to Willbe Platform, the server on which Willbe Platform is stored or any server, computer or database connected to Willbe Platform. 

You must not attack the Willbe Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Willbe Platform will cease immediately.

13. Rules about linking to the Willbe Platform

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

14. Data Protection

To enable us to fulfil our services in the Willbe Platform, it may be necessary to collect and use personal data from you.

Further details on how we may use any such personal data can be found in our Privacy Policy [ADD LINK HERE]. This Policy is incorporated into these Terms by reference herein. 

15. General

Updates to these Terms – You agree that we may update these Terms from time to time when it is necessary and reasonable to do so.

Assignment and Transfer – Willbe may freely assign or transfer its rights and obligations under these Terms.

Severance – Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining terms will remain in full force and effect.

Third Party Rights – These Terms are between you and us. No other person has any rights to enforce any of its terms. 

Governing Law and Jurisdiction - If you are a consumer, please note that these Terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.